Every EcoGreen Windows installation comes with comprehensive, documented warranty protection — because your investment deserves decades of confidence.
Against manufacturing defects, discoloration, and structural failure under normal use.
Locks, hinges, handles, and multi-point systems against mechanical failure.
Workmanship warranty covering sealing, alignment, and operational performance.
Optional extended warranty on profiles for ultimate long-term protection.
Transparent warranty terms so you know exactly what protection you have — no surprises, no fine print.
Simple, transparent process designed for your convenience — no paperwork headaches, just solutions.
WhatsApp, call, or email with your order number and issue description. Include photos if possible.
Our warranty team reviews your claim within 24 hours and schedules a site visit if needed.
Approved claims are resolved promptly — repair, replacement, or adjustment as applicable.
We confirm resolution satisfaction and update your warranty record for future reference.
Your warranty is automatically registered upon project completion. You'll receive a physical warranty certificate and digital copy via email at handover. No additional registration needed — just keep your certificate safe.
Yes! Our warranties are tied to the product and installation, not the owner. Simply provide the new homeowner with your warranty certificate and order details. They can contact us directly for any future claims.
We serve pan-India for warranty claims. For locations outside our regular service area, we coordinate with VEKA's national service network or arrange travel for our certified technicians. Any travel charges for remote locations will be discussed transparently before service.
Typical timelines:
Urgent safety issues (e.g., lock failure) are prioritized for same/next-day service.
Yes! The 25-year extended warranty on profiles can be purchased within 90 days of installation. Contact us to upgrade your coverage. Extended warranty requires an additional one-time premium and provides enhanced protection against long-term weathering and structural issues.
Whether you're checking coverage, filing a claim, or just have a question — our warranty team is here to help. Reach out anytime.
📍 N-108, Hargovind Enclave, Rajpur Khurd, Chattarpur, South Delhi, Delhi 110068